Manager, Account Management

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    About the Role The JBS Account Management Team is looking for a Manager to support JLL’s Accelerate 2030 strategic initiative. This role drives sustainable improvements across financial planning, budgeting, forecasting, and analytical review capabilities, while acting as a trusted finance partner to the Finance Leadership Team and the Stakeholders. The Manager owns AR, AP, and FRMC workstreams, supports governance and audit programs, and champions Finance Transformation and AI-enabled automation to scale reporting and business-process capabilities for the account. Key Responsibilities Financial Planning, Budgeting & Reporting Support the annual budgeting process and periodic forecasting for the account P&L, partnering with the Client Finance Manager, department heads, and Finance Leadership. Lead monthly and year-end close activities, ensuring accuracy of reported results and reconciliation with client billing. Own timely delivery of the monthly reporting compliance package, including variance analysis, supporting schedules, and forward-looking commentary on risks and opportunities. Prepare and present financial reports to senior management and Client and JLL Corporate Finance stakeholders. Conduct ad hoc financial analysis to support strategic initiatives, business cases, and special projects. AR, AP, FRMC & Cash Management Oversee planning, execution, and tracking of AR, AP, and FRMC workstreams, including management of AR aging over 30 days past due. Oversee cash management procedures to meet AR/AP objectives and contractual vendor payment requirements. Ensure accuracy and compliance with contract terms in the revenue recognition process. Controls, Governance & Compliance Ensure compliance with client contract terms, including Master Services Agreements and amendments. Develop and maintain robust internal control systems; participate in controls programs (zero leaks, account reviews, FRMC findings). Design, implement, and maintain policies and procedures that optimize efficiency and internal controls across the portfolio. Design and perform audit programs evaluating control effectiveness and policy compliance; lead peer reviews, defining scope, schedule, and overall program. Stand up and monitor governance structures for workstreams; support problem-solving and manage escalations. Process Improvement, Finance Transformation & AI Adoption