AFM Tech

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Role Purpose Owns day-to-day governance of all shift engineers and technical team and runs technical operations across the site, closing the gap between shift-level execution and Account Lead's strategic/client-facing responsibilities. Accountable for uptime, compliance, and audit-readiness across MEP, fire, and BMS systems. Key Responsibilities Shift Governance Oversee all shift engineers across all shifts; enforce SOP/EOP/SCP discipline and handover log accuracy Run daily cross-shift reviews; track open issues, pending RCAs, and PM status Manage rostering, leave backup planning, and staffing escalations Own training matrix and OEM certification tracking for shift teams First point of technical escalation for S1/S2 incidents, ahead of Account Lead/Operations Head Maintenance & Technical Operations Own execution of the 52-week PM calendar across electrical, mechanical, fire, and BMS systems Coordinate predictive maintenance (thermography, PQA, relay coordination, CFD analysis) with specialist vendors; track findings to closure Enforce change management discipline — unique RFC ID, approval matrix, no activity overlap Drive problem management — RCA closure and KEDB upkeep for recurring issues Validate CMMS entries (work orders, asset updates) raised by shift teams Review HIRA/method statements before approving high-risk work Vendor & Asset Management Track OEM/vendor SLA performance; lead quarterly spares warehouse audits Chair vendor review meetings; drive corrective action plans for underperformance Monitor spares/consumables inventory with Store In-charge; escalate stock below threshold Maintain asset register accuracy in CMMS; support CAPEX/replacement planning inputs Compliance & Safety Ensure all maintenance is executed under CFM supervision per OEM process Conduct EHS/safety walkthroughs; close non-conformances on schedule Support ISO and statutory audit readiness across site Enforce permit-to-work and safety briefing protocols before high-risk activity Reporting & Account Support Consolidate shift-level daily/weekly/monthly reports into one operations summary for Account Lead Support inputs for monthly ops reviews and QBRs Act as shift in-charge with full technical decision authority in Account Lead's absence Take on additional tasks delegated by Account Lead or client technical stakeholders Requirements