Senior Product manager
Expedia Group · Gurugram +2 more, India
Free account: apply link, HR contact and an AI-written cold email
Expedia Group · Gurugram +2 more, India
Free account: apply link, HR contact and an AI-written cold email
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. About the Team & Role Expedia Group’s Payments team is hiring a Senior Product Manager to own the traveler payment experience, covering how travelers discover, select, and use payment methods at checkout. You’ll set strategy, prioritization, and experimentation for payment selection, flexibility, authorization performance, and recovery across web, mobile web, and native apps. The role blends deep payments expertise with AI product judgment to make payments simple, transparent, and trusted at global scale. You’ll partner closely with Engineering, Design, Data Science, Finance, Risk, Legal, Operations, and brand teams. What You’ll Do Define and execute the product vision and roadmap for payment selection, payment method presentation, payment flexibility, and checkout interactions. Own the payment marketplace experience: decide which methods (cards, wallets, BNPL, local payment methods, installments) to surface, where, and for whom, by traveler, market, device, and trip context. Improve checkout conversion by removing friction across payment entry, authentication, authorization, error handling, retries, and recovery. Build a rigorous experimentation program, from hypothesis and A/B testing through measurement and scaled rollout of winners. Define and deliver AI capabilities such as personalized payment recommendations, intelligent routing, failure prediction, next-best-action recovery, and anomaly detection, partnering with Data Science and Engineering on model evaluation, explainability, privacy, bias, and safe rollout. Partner with Payments platform teams to ensure reliable, scalable, reusable capabilities across pay-in, authentication, orchestration, and payment status. Use quantitative and qualitative insights (conversion, payment and authentication success, support contacts, customer feedback) to prioritize opportunities and measure impact. Balance traveler experience against cost, authorization performance, fraud and risk, regulatory needs, and operational efficiency, while aligning multiple EG brands and communicating strategy, risks, and decisions to senior leaders. Minimum Qualifications 8 + years of product management experience, with a strong track record building, scaling, or transforming payment products.
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