Workday Specialist - Functional

Workday Functional Support Specialist Role Purpose The Workday Functional Support Specialist will be part of the Digital HR (DHR) team and serve as a primary point of contact for Workday users across the organization. This role is responsible for providing functional support, troubleshooting system issues, maintaining data integrity, supporting configuration activities, developing reporting solutions, and ensuring the effective operation of Workday HCM modules. The successful candidate will collaborate closely with HR, IT, Finance, and other business stakeholders to deliver a seamless user experience and continuous system improvement. Key Responsibilities Workday Support & Issue Resolution Provide day-to-day functional support for Workday users and stakeholders. Investigate, troubleshoot, and resolve system-related issues in a timely manner. Escalate complex issues appropriately and coordinate with internal teams for resolution. Serve as a trusted support partner for business users across Workday modules. Data Management & Governance Maintain and monitor data integrity within Workday through regular audits and validations. Identify and resolve data discrepancies and system inconsistencies. Perform data imports, exports, and mass data updates using approved tools and processes. Ensure compliance with data governance, security, and privacy standards. Reporting & Analytics Create, modify, and maintain Workday reports and dashboards. Develop reporting solutions that provide meaningful workforce insights and support business decision-making. Assist stakeholders with report requirements and data analysis needs. Configuration & System Maintenance Support functional configuration activities across Workday HCM modules, including Core HCM Talent Management Recruiting Compensation Assist with business process definitions, condition rules, and calculated fields. Support ongoing system enhancement initiatives and process optimization efforts. User Enablement & Documentation Develop and maintain user guides, knowledge articles, and training materials. Assist with user training sessions and promote best practices across the organization. Support change management and adoption initiatives. Cross-Functional Collaboration Partner with HR, IT, Finance, and other functional teams to ensure effective Workday operations. Support integrations, process improvements, and ongoing system enhancements. Collaborate with stakeholders to identify opportunities to improve user experience and operational efficiency. Key Requirements Education & Experience Bachelor's degree in human resources, Information Systems, Business Administration, or a related field. 1-3 years or 3-5 years of experience supporting Workday HCM environments. Experience supporting one or more Workday modules, including Core HCM, Talent Management, Recruiting, and Compensation. Technical Expertise Good understanding of Workday business processes and security concepts.