Trainer, Education & Training

Thank you for considering a career at Ensemble Health Partners India! Ensemble Health Partners - The single solution for a frictionless revenue cycle with the purpose of redefining the possible in healthcare by empowering people to be the difference. Our India Office is an extension of Ensemble’s team and culture designed to augment and enhance our talent and skill base in Revenue Cycle Management in addition to our long-standing presence in technology. Leveraging our platform of services, technology, business intelligence and analytics, our teams are creating and maintaining innovative products and systems to help our revenue cycle operators achieve the most efficient, ideal outcomes for our clients. Our teams are certified in revenue cycle best practices and are supporting end-to-end RCM operations. We are at the forefront of innovation using cutting-edge technology to drive meaningful impact in the Revenue Cycle Management landscape. As a leading player in the industry, we offer an environment that fosters growth, creativity, and collaboration, where your expertise will be valued, and your contributions will make a difference. The Opportunity: The Education & Training Trainer advances the organization's mission by performing all training duties across multiple subjects, applications, and learner roles, and by leading small to medium training projects. This professional masters and delivers curriculum in various formats, mentors new trainers, and serves as a role model within the training department. The role is distinguished by a higher degree of autonomy, responsibility for project leadership, and the expectation to drive continuous improvement and innovation. Conducts all pre, during, and post-training duties for online, virtual, and in-person functions, including orientation, revenue cycle training, application training, and continuing education classes across the enterprise. Collaborates with the team to build, test, and maintain training technical environments and develop supplemental training materials. Completes the train-the-trainer program, including application credentialing, cross-training, and facilitation techniques. Develops, documents, and maintains training standard operating procedures. Defines, leads, and executes training scopes of work and projects for customer requests, new application implementations, and process improvements. Leads the train-the-trainer program for new and developing trainers, including onboarding schedules, skill evaluation, facilitation, auditing, and preparedness. Coordinates with trainers, leaders, and clients to organize trainings and confirm accuracy of course content, timing, and effectiveness, including for new client integrations and EMR upgrades. Partners with subject matter experts to identify training gaps, analyze workflows, and offer solutions to improve training effectiveness.