Sr, Associate Resident Account

ABOUT REVANTAGE Revantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services. With a corporate purpose of ‘In Pursuit of Better,’ Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. The company’s footprint extends across North America, Europe and Asia Pacific. Creating a culture that inspires impact and momentum requires the right team. We know what it takes to lead an industry, and are looking for leaders who seek constant growth, want to excel, and continuously improve upon themselves and the industry. In addition to supporting Revantage, we also recruit for Blackstone Real Estate portfolio companies, giving you the unique opportunity to work within a network of best-in-class professionals across a broad real estate platform.  India With offices in Bengaluru and Gurugram, our teams in India deliver expertise, innovation and operational excellence that support thousands of assets across logistics, data centers, residential, commercial and hospitality. Whether you’re building new capabilities, driving critical initiatives or strengthening partnerships, you’ll have the opportunity to truly Build What Matters. ROLE SUMMARY We are seeking a Resident Account Supervisor for a Blackstone Real Estate portfolio company and the largest owner, manager and developer of high-quality student housing communities in the United States. This role is based in Bengaluru, India and is hired through Revantage India. The Resident Account Supervisor leads a Bengaluru-based team of Resident Account Specialists responsible for supporting the accuracy, collection and administration of applicant, resident and former-resident accounts across an assigned portfolio. Working closely with US-based leadership and property Operations teams, the Supervisor is accountable for the quality and timeliness of the team’s work, effective management of delinquency and resident-account exceptions, and delivery of strong service to property teams, residents and other stakeholders. The Resident Account Supervisor serves as the primary day-to-day point of accountability for the offshore team, including workload management, escalation support, productivity monitoring, training and process execution. The role maintains strong knowledge of resident account policies, lease requirements, collections processes and applicable operating procedures, and helps drive consistent, scalable practices across the portfolio. Primary Role Lead the day-to-day execution of resident account activities across the assigned portfolio, ensuring accurate and timely processing of receivables, payments, refunds, credits, collections activity and related account transactions.