Sr Associate Commercial Analytics

Career Category Operations Job Description Amgen India (AIN) Gateway is Amgen’s executive reporting platform and the Gateway team plays a pivotal role in enabling consistent, trusted commercial performance data and insights across the organization. This role is part of Amgen's growing analytics capability and works closely with Gateway and US-based Commercial, within Global Customer Capabilities Innovation function to translate business needs into durable data and platform solutions. As our Senior Associate Gateway, you will be a key contributor to the Gateway operating model, reporting to an assigned BAI AIN manager and working in a dotted-line partnership with the Gateway team. You will independently manage the coordination, validation, documentation, and rollout of changes that keep Gateway and related commercial-data products accurate, current, and useful to brand teams. Live | What you will do 1. Executive Reporting – KPI and Data Requirements Partner with Analytics, Insights, Media, V&A, and other Commercial and Non-Commercial Function stakeholders to propose and finalize KPI design and data requirements for assigned brands and portfolios. Maintain cross-portfolio consistency in KPI definitions, source logic, business rules, and data caveats so stakeholders can rely on comparable Executive Reporting outputs. 2. Enhancement Delivery and Validation Coordinate Reporting enhancements with vendors and internal data and technology teams, translate requirements into clear delivery plans, manage dependencies and timelines, and communicate progress and risks to stakeholders. Perform validation after enhancements are completed, facilitate Analytics and source-team Business UAT sign-off, and ensure approved changes are ready for production rollout. 3. Operational Readiness and Documentation Roll out approved changes using disciplined change-management practices and maintain complete, current documentation of KPI definitions, methods, requirements, decisions, and process changes. Support knowledge transfer across the India, Portugal and US teams, creating clear handoffs that enable consistent use, maintenance, and interpretation of Reporting capabilities. 4. Platform Quality and Weekly Refreshes Validate weekly Reporting platform refreshes against Analytics/Business reports and expected business outputs, identifying data-quality issues, deviations, and emerging risks promptly. Coordinate investigation and resolution with internal Business Analytics, Data, Technology and other source teams; document root causes, decisions, and corrective actions to improve reliability and reproducibility. 5. Brand Integration and Team Culture Actively participate in assigned brand Business cross-functional meetings to stay current on strategy and operational changes that may affect Reporting, including field-force changes, Primary Market Research and Insights metric-frequency updates, and evolving business processes.