Specialist Scrum Master - AI Products & Platforms

Career Category Information Systems Job Description Specialist Scrum Master – AI Products & Platforms ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. The Specialist Scrum Master will provide senior Agile delivery leadership and coaching for AI products and platforms within Amgen’s AI & Data Organization. The role partners with product, engineering, data science and business stakeholders to improve delivery outcomes, team effectiveness and cross-team alignment. ABOUT THE ROLE Roles & Responsibilities: • Lead and continuously improve Agile delivery for one or more AI product or platform teams, adapting Scrum and Kanban practices to team context and delivery needs. • Coach Product Owners, product managers, engineers, data scientists and stakeholders on Agile principles, outcome-focused planning, backlog quality and effective team collaboration. • Partner with product and technical leaders to translate roadmaps and business priorities into clear goals, sequenced backlogs and achievable delivery plans. • Facilitate planning, daily coordination, reviews, retrospectives, refinement and demonstrations. Ensure ceremonies result in clear decisions, ownership and follow-through. • Identify and manage delivery risks, impediments, dependencies and capacity constraints. Drive timely resolution and escalate issues with clear impact, options and recommendations. • Coordinate across teams and functions to align milestones, integration points and shared dependencies; represent team needs in cross-team planning and governance forums as appropriate. • Use Jira, Confluence and delivery data to provide transparent reporting on progress, commitments, outcomes, risks and trends. Help leaders understand delivery health without relying on activity-only measures. • Analyze predictability, flow, cycle time, scope changes and other relevant indicators to identify improvement opportunities. Facilitate experiments and track whether changes improve outcomes. • Build team ownership, psychological safety and continuous improvement. Support conflict resolution and help teams address challenges constructively. • Promote practical engineering and quality practices, including appropriate testing, automation, DevOps collaboration and responsible use of AI-enabled delivery tools. • Contribute to Agile practice consistency and knowledge sharing across the AI & Data Organization; mentor Scrum Masters and support broader capability building as needed. • Ensure Agile ways of working accommodate the needs of global, distributed and cross-functional teams. Basic Qualifications and Experience: