Senior Member of Technical Staff – SMTS

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary: Build automation systems that help athenahealth deliver reliable, high-quality software at scale. The Senior Member of Technical Staff – Automation Engineer will design, build, and maintain end-to-end test automation covering UI, API, and backend layers, and will build custom AI agents and skills using Claude and Codex to solve testing problems such as automated test generation, failure triage, and self-healing test maintenance. This role is based in Chennai, India and follows a hybrid work model. The person in this role will collaborate with engineers, QA partners, and other stakeholders to deliver maintainable, scalable automation solutions using modern software development and AI-assisted testing practices. This position reports to the Senior Engineering Manager, Quality. About the Team: Our Collector QA team is building new and evolving test automation capabilities for athenahealth customers. We work on solving complex quality and reliability problems for a broad set of stakeholders, including customers, internal technology-enabled services teams, and multiple BPO vendors. Much of this work involves designing and implementing automated test coverage that validates large volumes of claim resolution workflows, with a focus on improving reliability, coverage, and release confidence. These systems support quality validation that may be performed manually by QA partners or automated to improve overall test coverage and productivity. That means our team builds automation that exercises UI flows, validates API contracts, verifies backend data integrity, and creates a more efficient and reliable testing experience across revenue cycle operations. The engineering work often involves balancing test stability, coverage, maintainability, and evolving business needs across distributed systems. As a Senior Member of Technical Staff, this role contributes directly to the development of automated test frameworks, API and backend automation, and Claude/Codex-based testing agents that power these workflows. Success in this role requires solid test automation engineering fundamentals, experience working with service-based systems, and the ability to collaborate effectively across functions. The team values clear communication, practical problem solving, and thoughtful engineering that improves quality outcomes for customers and internal users. Essential Job Responsibilities: Design, build, and maintain end-to-end test automation using Playwright with JavaScript and TypeScript to support business-critical workflows and platform capabilities. Build and maintain scalable API automation suites (REST/GraphQL) and backend automation that integrate with internal platforms and dependent systems.