Senior Manager - Field Effectiveness and Field Reporting

Career Category Sales & Marketing Operations Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr Manager, Field Effectiveness Delivery                                                 What you will do Let’s do this. Let’s change the world. You will be accountable for coordinating our delivery efforts across the internal and external team located in AIN and across India. In addition, the Sr Manager must manage relationships across a complex internal set of teams and functional groups. This position reports to the Director, Field Excellence Delivery and will be responsible for the following Responsibilities Key Integrator:  Act as main point of contact and representative of the Field Effectiveness team in India Talent Development: Train, develop, and manage talent to meet organizational needs Global Collaboration: Act as the primary point of contact for Field Excellence leadership in the US and the offshore team in India, either through our Contract teams or direct AIN FTEs  Operational Excellence and Delivery: Lead end-to-end delivery of core field analytics, operations, and field data and reporting ensuring quality, scalability, and operational efficiency, while promoting best practices in field effectiveness approaches and methodologiesCo-lead special initiatives and projects (e.g. sales force go-to-market, size & structure, sub-national analytics, launch readiness) Oversee execution and pull-through of field force capabilities – customer targeting, quarterly field operations processes, field reporting, field alerts / suggestions, etc. Continuous Improvement: Lead identifying and prioritizing areas of opportunity across field effectiveness capabilities and processes Automation: lead the piloting, planning, and implementation of automation across the Field Effectiveness capabilities Business Impact & Collaborator Management: Ensure capability solutions drive tangible business outcomes and collaborate with global key collaborators to refine requirements, measure impact, and report progress What we expect of you