Senior Engineer I - QA

What is Contentstack? Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, ASICS, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. Learn more at www.contentstack.com. Who Are We? At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go! Roles & Responsibilities Own the test strategy for Platform (Web and API): decide what runs on every PR, nightly and at release Perform frontend and backend testing (Platform - Web, REST APIs, analytics and data pipelines) Perform regression and sanity testing across environments and cloud regions (AWS, GCP, Azure) and give a clear go/no-go for releases Design, build and maintain the UI and API automation frameworks (Playwright/Selenium), including shared page objects, fixtures, test data and stable selectors Add automated quality gates to CI/CD pipelines, and track and fix flaky tests Plan and run performance and load tests for APIs and data pipelines Validate data correctness for analytics and metering pipelines (completeness, duplicates, reconciliation) Build internal scripts and tools to automate QA processes and test data creation Generate testing reports, status reports and QA metrics (pass rate, defect escape rate) Create and maintain the test case repository Provide feedback to the developers, review test code and pull requests Mentor junior QA engineers and help developers write better tests