Senior Associate IS Engineer – Storage & Backup Operations

Career Category Information Systems Job Description About the role: Role Description: Amgen is seeking a Senior Associate Storage & Backup operation Engineer who, along with daily systems management tasks, will support Infrastructure Operations, having primary responsibility for activities related to ongoing Enterprise Storage & Backup support, automation, configuration, and operations management. While responsible for ongoing improvement of processes and applying best practices for the environment, the incumbent Sr Associate will work on Storage & Backup related technologies that will be introduced into the Amgen environment containing NetApp, Isilon, Rubrik & Netbackup Technologies. Please note, this is an on-site role based in Hyderabad. Roles & Responsibilities: Support the Operations lead in the support, delivery, and continuous improvement of the technology services Ensures services are aligned with the key principles of service ownership which includes - meeting the needs of the business, scalability, compliance, reliability, resilience & security Assist Service Owner and Architect in detailed resource planning for vendors and IT teams based on the prioritized project list Perform necessary storage & backup infrastructure maintenance in accordance with Dell, NetApp & Rubrik best practices and Company Change Management policies Contribute to SOP & Runbook Design, Development, and ongoing updates Contribute to ongoing recommendations and best practices in Business Continuity, Migration, High Availability, Backup, Recovery, and Archiving Investigate and resolve storage & backup related technical issues. Participate in rotational 24x7 On-Call Support at the SME level and assist/lead Root Cause Analysis reviews Handling and monitor data replication, using Dell, NetApp & Rubrik replication technologies within strong understanding of RPO/RTO compliance parameters ·         Help build AI-agentic solutions and flows to automate manual storage and backup tasks using skills on Powershell, Python, REST APIs and preferably over ServiceNow workflows ·         Work directly with users to resolve support issues within product team responsibilities Basic Qualifications: Master’s degree and 3/3+ years of Information Systems ie. Storage, Backup and/or Java Hosting/Web Hosting/Linux administration & one or more of Ansible, Python, Bash scripting or Bachelor’s degree and 5+ years of Information Systems ie. Storage/Backup and/or Java Hosting/Web Hosting/Linux administration & one or more of Ansible, Python, Bash scripting, or Preferred Domain-specific technical Skills & Experience: 5+ years’ experience with NetApp, DellEMC Isilon and DR/BCM replication technologies 3+ years’ experience in on-prem storage, backup and archiving solutions, and off-premise public cloud backup, archiving, and DR solutions (preferably AWS else Azure)