Product Operations - Technical

Product Operations - Technical Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.  • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.  Job Responsibilities Syneos Health is seeking a highly skilled Senior Workday Technical Analyst to support, maintain, and enhance its enterprise Workday ecosystem. This role is responsible for the full lifecycle of Workday integrations that support Human Capital Management (HCM) business functions. The ideal candidate combines deep technical expertise with a business-focused mindset, delivering day-to-day operational support while designing, developing, and implementing innovative integration solutions. Working closely with HR, IT, external vendors, and a team of integration developers, this individual will ensure reliable, scalable, secure, and high-performing data integrations across the organization's enterprise application landscape. Job Duties & Responsibilities: Integration Support & Operations Provide ongoing production support for Workday integrations supporting HR business processes. Monitor integration health and proactively identify, troubleshoot, and resolve integration issues. Perform integration restarts, error resolution, root cause analysis, and corrective actions. Respond to incidents, service requests, and production support tickets within established service level expectations. Maintain integration documentation, support procedures, and operational runbooks.