Principal Engineer & Support Manager, DD&T Laboratory Systems (LabWare & MODA)

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicentre of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement About the Role The Principal Engineer & Support Manager is responsible for the strategic leadership, technical stewardship, operational excellence, and continuous improvement of Takeda's LabWare LIMS and MODA platform and associated laboratory informatics ecosystem. This role serves as the technical authority for LabWare and MODA solutions while leading support and engineering teams to ensure reliable, compliant, and business-focused delivery of services across Takeda's R&D, Quality Control, Manufacturing, and GMP laboratory environments. The successful candidate will drive platform strategy, technical architecture, lifecycle management, service excellence, and innovation while ensuring compliance with Takeda quality, regulatory, cybersecurity, and data integrity requirements. Key Responsibilities Technical Leadership Serve as the principal technical authority for the LabWare LIMS and MODA platform. Define and maintain the LabWare and MODA technology roadmap aligned with DD&T and business objectives. Lead solution architecture, platform modernization, and integration strategy. Provide guidance on configuration, customization, workflow design, and best practices. Evaluate emerging technologies and laboratory informatics solutions. Establish and enforce engineering standards, design principles, and technical governance. Platform Ownership Own the overall health, performance, scalability, and reliability of the LabWare ecosystem. Ensure platform lifecycle management, including upgrades, patches, and technology refresh activities. Oversee integrations with:SAP MES platforms CDS systems ELN solutions Data lakes and analytics platforms Laboratory instruments Manage technical debt and platform optimization initiatives. Service & Support Management Lead global support operations for LabWare and MODA systems. Establish and monitor service performance against agreed SLAs and KPIs. Manage incident, problem, change, and release processes aligned with ITIL principles.