Manager - Field Effectiveness

Career Category Sales & Marketing Operations Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let’s do this. Let’s change the world. In this vital role the Manager, Field Effectiveness plays a critical hands-on role in supporting the effectiveness of the sales force through high-quality data analysis, reporting, and operational execution. This role sits at the intersection of data analytics, commercial operations, and field strategy, with a focus on enabling actionable insights and operational excellence.  This position reports to the Sr Manager, Field Effectiveness and will be responsible for the following Responsibilities - Field Data Analysis & Insights Extract, clean, and analyze large datasets from Veeva CRM, distribution partners (e.g., specialty pharmacies/wholesalers), claims data (e.g., Symphony, IQVIA), and internal patient services platforms. Conduct analysis of execution for Field Sales teams to assess reach, frequency, HCP engagement trends, and account targeting effectiveness. Operational Execution & Field Enablement Execute and manage regular territory alignments, roster updates, and call-plan deployments across therapeutic areas, ensuring accuracy and alignment. Ensure operational delivery of tools used by the field—e.g., Veeva CRM, Next Best Action dashboards, digital companion tools, Alerts, and call plan refreshes. Sales Force Size/Structure & Deployment Lead end-to-end size & structure, including new product launches, reorganizations, annual realignments and alignment cycles. Manage deployment planning to ensure optimal coverage of healthcare providers (HCPs), accounts, and geographies. Leverage internal resources in marketing, media, finance to design optimal and performance-driven territories. Partner with sales leadership to adjust alignments based on market dynamics and business priorities. Develop communication strategies for field force notifications, placement deliverables. Field Force Effectiveness