Learning Operations Skills portfolio advisor

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: Overview: At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. As part of the O&A Learning Operations team, the Skills Portfolio Advisors primary accountability is to build strong partnerships with the Learning CoE team in translating project requirements into a delivering a seamless learner experience. These requirements include the implementation of content into the Learning Management System (Cornerstone) as well as projects which that support leaning within bp. This role reports directly to the Learning Operations Lead. Key Accountabilities and challenges Primary Responsibilities Serve as the primary point of contact for business partners, ensuring their learning operations needs are understood and met. Serve as the primary liaison between Learning operations and internal business units. Act as the first point of contact for issues. Resolve issues promptly to maintain high levels of customer satisfaction and advance further when nvital Stakeholder Management Build and maintain strong collaborations to understand their learning needs, strategic priorities, and performance goals, ensuring their requirements are incorporated into learning operations. Conduct monthly governance calls with the partner of the portfolio and SPA lead on performance of the portfolio (Incoming demand, status of current demand, cost and finance matters, issues and concerns, way forward and feedback). Operations Management Address and resolve challenges related to learning operations, ensuring smooth operations end-to-end. Collaborate with the CoE to understand and plan the demand for learning operations. Ensure that work is allocated efficiently to meet business needs. Regularly review and analyze learning sessions, cases and cost. Provide detailed monthly reports on performance metrics to help drive continuous improvement. Keep the learning offers up-to-date and accurately represented. Provide comprehensive support to ensure the platform's learning operations run smoothly. Supervise the financial aspects of learning sessions, including budgeting, cost tracking, and financial reporting. Ensure purchase orders are processed timely and accurately.