Key Account Manager - Oncology- Delhi

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Title: - Key Account Manager - Oncology Location: - Delhi OBJECTIVES / PURPOSE •   Lead and orchestrate a cross-functional account team to deliver the territory account plan. •  Grow revenue and market share and meet or exceed targets by tailoring resources and engagement to a deep understanding of customer needs and local context. •  Maintain expert-level disease/therapy, product, competitor and ecosystem knowledge; capture and share insights and flex channels to maximise customer engagement. •   Act as a budget holder, making sound business decisions that benefit patients and the company while adhering to all applicable codes, laws and internal policies. SCOPE •    Financial: Revenue/budget accountability as applicable to the role. •   Leadership / People: Individual contributor; leads cross-functional/account teams without formal line authority. Direct reports: 0. •   Geographic scope: Regional - Intercontinental; Country/territory ACCOUNTABILITIES •  Build integrated account plans aligned to brand and access strategies; set clear objectives, KPIs and regular review cycles. •  Develop deep account and stakeholder maps; identify decision pathways and influence points across the ecosystem. •  Track performance, risks and opportunities; adjust tactics dynamically and lead the account team to deliver outcomes. •  Conduct peer-to-peer-like engagements with HCPs (including balanced scientific discussions) to align on shared objectives. •  Uncover underlying customer motivations; capture them accurately in CRM and use them to tailor subsequent interactions and content. •  Demonstrate resilience, assertiveness and persistence to overcome access barriers with busy specialists who have long-standing competitor relationships. •  Question entrenched treatment norms and highlight unmet needs using patient-centric storytelling that differentiates the brand and drives consideration. •  Proactively tailor content, cadence and channel to each HCP's preferences, deploying the optimal mix of face-to-face, real-time virtual and omnichannel tactics. •  Use CRM and AI-enabled tools to prioritise accounts, plan interactions and adapt quickly based on data; produce measurable engagement/outcome reports. •   Systematically capture, structure and share field insights; translate them into next-best-actions and account strategy updates. •   Leverage dashboards and analytics to refine targeting, optimise resource allocation and focus on the highest-value opportunities. •   Single point of accountability for orchestrating the cross-functional account team without formal line authority.