Junior Change Enablement Analyst

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Job Overview The Junior Change Enablement Analyst supports technology adoption, learning, communications, community engagement, and responsible-use initiatives. The role helps employees understand approved technology capabilities and apply them to practical business scenarios through structured learning, demonstrations, content, and measurement. Key Responsibilities Assist with execution of technology enablement, literacy, adoption, and community programs. Coordinate workshops, demonstrations, office hours, training sessions, webinars, and community events. Create and maintain user guides, quick references, FAQs, presentations, videos, exercises, and knowledge articles. Test approved technology tools, features, workflows, and use cases and record structured findings. Gather user feedback and document recommendations for learning or product improvements. Maintain learning libraries, Teams communities, SharePoint sites, and communication channels. Support hands-on exercises and role-based learning programs. Track participation, completion, adoption, satisfaction, feedback, and approved program measures. Prepare progress reports and presentations for Change Enablement and Technology leadership. Support awareness programs on responsible technology use, data protection, information security, ethics, risk, and governance. Assist employees with basic questions about approved technology tools and learning resources. Promote reusable resources, practical use cases, lessons learned, and responsible practices. Support business teams in designing, developing, and adopting technology-enabled solutions using approved low-code and other enterprise tools. Essential Job Functions Training and Content Development Create structured learning content for technical and non-technical audiences. Convert concepts into examples, exercises, and practical job aids. Maintain content currency through approved governance and review processes. Workshop and Community Support Coordinate agendas, invitations, resources, facilitators, attendance, demonstrations, and feedback. Capture questions, actions, lessons, and improvement opportunities. Adoption Measurement Maintain training and adoption trackers.