Junior AI Functional Consultant

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Job Overview The Junior AI Functional Consultant is embedded with the Business Units to support the identification, analysis, documentation, ROI computation, data validation, and delivery of AI-enabled business solutions. The role works across business stakeholders, product teams, technical teams, and project leadership to convert business needs into clear, testable, and traceable solution requirements. Key Responsibilities Conduct in-depth analysis of business processes, workflows, and data to map opportunities for automation by leveraging process mining and task mining tools (e.g., Microsoft Process Mining, Celonis, Minit, Apromore, ServiceNow) Analyze business processes, workflows, pain points, and improvement opportunities. Support stakeholder interviews, discovery sessions, workshops, demonstrations, and requirements-gathering meetings. Document business, user, functional, non-functional, data, security, reporting, and adoption requirements. Create user stories, acceptance criteria, process flows, scope diagrams, data mappings, use cases, and prototypes. Assist in identifying, assessing, and prioritizing AI and automation use cases. Support feasibility assessments covering business value, data readiness, technical complexity, risk, and adoption readiness. Translate business requirements into solution requirements in collaboration with technical teams. Support proof-of-concept activities by documenting hypotheses, expected outcomes, test scenarios, and findings. Participate in backlog refinement, sprint reviews, testing, defect triage, demonstrations, and release-readiness activities. Maintain requirements traceability, assumptions, decisions, dependencies, risks, and change records. Support user acceptance testing and validation of delivered functionality. Prepare meeting notes, action items, status reports, presentations, user guides, and client-facing deliverables. Essential Job Functions Business Analysis Gather and document stakeholder needs. Analyze current-state and future-state processes. Identify gaps, dependencies, exceptions, and business rules; develop clear and testable requirements. AI Use-Case Analysis