HR Benefits Analyst

Citi · Mumbai Maharashtra India

Mumbai Maharashtra India3–5 yearsPosted 28 Oct 2026Last checked 29 Oct 2026

Free account: apply link, HR contact and an AI-written cold email

About the role

Job Description The HR Benefits Analyst (C09) is responsible for ensuring that all benefit operations and procedures are carried out in line with established protocols and in-country governance regulations. This role involves overseeing day-to-day benefit operational activities and ensuring that Standard Operating Procedures (SOPs) and Operating Procedure Manuals (OPMs) are kept up to date. The role requires sound knowledge of employee benefit programs and relevant industry practices. Strong proficiency in MS Excel is essential to maintain benefit trackers, manage large sets of data accurately, and ensure precise calculations for employee disbursements and final settlements. Responsibilities: Trust Operations Management: Assisting the Team Lead in managing in-house Provident Fund (PF), Gratuity, and Superannuation Trusts. Trust Accounting & Audit: Reviewing books of accounts, ledger entries, and cash flow statements for PF, Gratuity, and Superannuation Trusts from an internal and statutory audit perspective. Statutory Compliance & Filings: Handling statutory returns, timely payments, and filings with regulatory bodies. Trustee Governance & Board Resolutions: Drafting board resolutions post-Trustee meetings and coordinating filings with external entities (Banks, EPFO, LIC). Trustee Reporting: Preparing dashboard presentations, metrics, and meeting deck for Trustee review. Process Governance: Creating, reviewing, and updating Standard Operating Procedures (SOPs). Actuarial Data Preparation: Preparing and validating employee headcount data for annual actuarial valuations (Gratuity & Pension/Superannuation). Settlements & Transfers: Processing PF claims (Transfer-Ins, Non-Refundable/Partial withdrawals, and Final settlements) ,SAF & Pension claims and  Gratuity claim disbursements from the Trust. Vendor & Authority Coordination:Coordinating with investment managers/vendors to deploy monthly Trust contributions post-payroll. Liaising with the PF Office / EPFO on compliance and claims. Coordinating with LIC for Gratuity and Superannuation policy operations. Qualifications: Experience of minimum 3 to 5 years in HR Benefits operations and payroll support preferred. Working knowledge of Workday. Proficient in MS Office, with strong working knowledge of MS Excel. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Good written and verbal communication skills. Education: Bachelor’s degree or equivalent work experience. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core------------------------------------------------------ Job Family: Operations Support------------------------------------------------------ Time Type: Full time------------------------------------------------------ Most Relevant Skills

Skills mentioned

  • Excel

Want to reach Citi's HR directly?

NextKnock finds the hiring contact and writes a personal cold email from your resume. You send it from your own Gmail.

Similar jobs

More jobs at Citi

All Citi jobs and company facts →

Browse more