Global AML Center, Vice President

Who we are looking for We are looking for an experienced leader with a strong track record in AML/KYC operations and transformation to provide senior leadership within the Global AML Center (GAC) in Hyderabad. As part of the GAC leadership team, you will own delivery & transformation across AML/KYC portfolios - onboarding, event-driven reviews, periodic reviews, screening and quality assurance. You will also help shape and drive GAC’s strategic agenda. That means leading technology-enabled change, automation and AI adoption to build a scalable, standardized and data-led operating model. You will also take on Chief Administrative Officer (CAO) responsibilities for GAC: overseeing business management, budget and headcount planning, governance, and the site and people agenda in Hyderabad. You will balance strong day-to-day delivery with a clear view of where the function needs to be in the future. Why this role is important to us The Global AML Center carries out AML/KYC activities as part of State Street’s global AML operating model. This includes Customer Identification Program (CIP), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), customer verification and customer risk rating across all business areas. Hyderabad is a key part of GAC’s global footprint. Volumes, regulatory expectations and methodology changes keep growing, and adding capacity alone is not a sustainable answer. This role is central to changing how GAC operates: cutting manual effort, strengthening controls through technology and data, and positioning GAC as a strategic partner to the business rather than a purely operational function. As GAC grows, it also needs strong business management discipline: clear financial and headcount oversight, consistent governance, and a well-run site and people agenda. What you will be responsible for As Vice President you will: Operational Leadership Provide senior leadership for GAC operations in Hyderabad and act as a key point of contact for local India management and global stakeholders Own end-to-end delivery across assigned AML/KYC portfolios against agreed service, quality, risk and productivity standards Keep active oversight of volumes, pipeline, ageing and capacity, and raise emerging pressure before it affects delivery or compliance Set clear priorities across BAU, new business, remediation and regulatory commitments, and move resources as demand changes Strategy & Technology Change Help shape GAC’s strategic direction and multi-year transformation roadmap, in line with business growth, regulatory change and the target operating model Lead strategic change initiatives from idea through to delivery and adoption, with clear business cases, measurable outcomes and benefits tracking Act as the business lead for technology change, working with Technology, product and change teams on enhancements to KYC platforms, workflow tools and data capability