eTMF System Manager

eTMF System Manager Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.  • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.  Job Responsibilities Key Responsibilities eTMF System Ownership & Administration Serve as the primary business owner and SME for Veeva Vault eTMF. Lead governance, configuration oversight, and lifecycle management of the eTMF platform. Manage system enhancements, user requirements, prioritization, and release planning. Partner with technology teams and vendors to resolve complex system issues and implement improvements. Oversee TMF system integrations, data migrations, archival activities, and document transfers. Ensure system compliance with regulatory requirements, company procedures, and industry standards. AI Innovation & Digital Transformation Lead the evaluation, implementation, and expansion of AI-enabled TMF capabilities. Drive innovation initiatives focused on automated document classification, metadata population, quality checks, and workflow optimization. Collaborate with AI vendors, technology teams, and operational stakeholders to define use cases, requirements, and success metrics. Monitor AI performance, identify improvement opportunities, and maintain feedback loops to improve model accuracy. Evaluate emerging technologies and industry trends to enhance TMF operational efficiency and inspection readiness.