Business Process Quality Experienced Professional

Location: Chennai, Tamil Nadu, India Job ID: R0148181 Date Posted: 2026-10-27 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Quality Management Job Schedule:  Full time Remote: No Job Description: The opportunity: Support the global Quality Management Methods (QMM) team in maintaining an effective Quality Management System (ISO 9001). The role focuses on document management, operational execution and consistent follow-up with local units to ensure that global Quality requirements are implemented and sustained. How you’ll make an impact: Maintain and continuously support the BU High Voltage Quality Management System (QMS), ensuring effective implementation of global Quality requirements across all business units. Coordinate and administer controlled Quality documentation, including creation, review, approval, publication, periodic updates, and archiving in accordance with established governance and compliance requirements. Manage document structures, metadata, user access, records, and system administration activities within OpenText/xECM and related document management platforms. Follow up on QMM-related tasks, actions, and improvement activities with local Quality teams, monitor progress, and provide transparent status reporting to stakeholders. Support local Quality organizations in understanding and applying global processes, standards, Q-LOM requirements, and Quality Management System expectations. Contribute to audits, management reviews, and continuous improvement initiatives by maintaining accurate documentation, records, and objective evidence. Organize and facilitate regular global Quality community meetings, training sessions, and communication activities to ensure effective knowledge sharing and alignment across regions. Develop user guidance, training materials, and awareness content to strengthen Quality competencies and consistent application of QMM requirements. Act as a key contact for document management and Quality system topics, collaborating with stakeholders across functions, countries, and cultures in a global environment. Support the continuous improvement and digitalization of Quality processes and systems, leveraging tools such as OpenText/xECM, ADONIS, Microsoft 365, and related business applications. Your Background: ·       Bachelor’s/Master’s degree in Engineering (Electrical/Mechanical/IT). ·       Excellent English verbal and written communication skills.  ·       Proficient in MS-Office, Power BI or any other Business Intelligence tool.  Knowledge, Skills and Experience ·       Basic understanding of Quality Management Systems, controlled documentation and process requirements. ·       Strong attention to detail, structured working style and confidence in handling rules, workflows and records. ·       Good coordination and follow-up skills, with the discipline to close operational actions on time.