Business Analyst II

Business Analyst II  Are you a strategic planner and problem-solver?  Are you looking to develop your Data Analyst career? About the Team: Mercury is RX’s global registration and eCommerce platform, supporting the journeys that bring visitors and exhibitors into our events. Its capabilities span registration, purchasing, badging and onsite access, connecting customer experiences with the data and business systems behind them. We work across Product, Engineering, Design, Analytics, Product Success and regional business teams to deliver reliable services, improve customer experiences and create measurable business value. About the Role We’re seeking a Business Analyst with a strong focus on User Acceptance Testing (UAT) to bridge product delivery and business validation. You’ll coordinate testing, help business users evaluate new features, manage feedback, and communicate releases in clear, accessible language. The focus is hands-on business acceptance and coordination—not software development or test automation engineering. Responsibilities (What you’ll do) Plan and coordinate business acceptance testing Partner with Product Managers, Product Owners, and Business Analysts to understand desired outcomes, user journeys, business rules, and acceptance criteria. Turn requirements into practical, risk-based UAT scenarios covering standard journeys, exceptions, and relevant regional variations. Coordinate testing scope and schedules, providing participants with clear instructions, test-event links, and prerequisites. Work with engineering, QA, and configuration teams to ensure environments, test data, and configurations are ready before testing. Perform hands-on business validation and help users investigate and reproduce unexpected results. Manage feedback, defects, and acceptance evidence Maintain a consolidated record of business feedback and communicate test completion, outstanding observations, and potential enhancements. Separate defects from configuration issues, clarification requests, and enhancement ideas, working with product and technical teams to agree next steps. Document reproducible issues, including expected and actual results, supporting evidence, and business impact, and coordinate retesting after fixes. Report progress, coverage, blockers, and residual risks so decision-makers can clearly assess readiness. Coordinate acceptance evidence and follow-up while keeping approval and validation accountability with the relevant Business Units. Support release communication and continuous improvement Prepare business-facing release updates that explain what changed, why it matters, and any relevant limitations or actions. Keep testing guidance, feedback records, and supporting documentation accessible to global stakeholders. Create reusable scenarios and checklists to improve consistency and reduce repeated effort across releases. Apply lessons from UAT and production issues to strengthen future acceptance coverage and identify gaps earlier.