Associate Software Engineer, Salesforce

Career Category Information Systems Job Description Job Posting Title: Associate Software Engineer Salesforce Workday Job Profile: Associate Software Engineer Department Name: Digital, Technology and Innovation - Ops Client Facing Technology Hiring Manager: Parinitha Kotrakere Ramesh Role GCF: 3 ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description We are looking for a motivated Associate Software Engineer -Salesforce to support Salesforce development, deployment, and maintenance activities across Production and non-Production environments. This role is ideal for candidates with Salesforce development experience who are eager to develop their technical expertise in Salesforce Communities and application support. The candidate will work closely with Platform senior engineers and cross-functional teams to deliver reliable, high-quality Salesforce solutions and operational support. Must-Have Skills Provide day-to-day support for Production and non-Production Salesforce environments of Artemis ( Clinical Artwork tool) within the Amgen Regulated environment. Hands-on experience with the Salesforce Lightning Platform (Aura and/or LWC) and understanding of core Salesforce configuration capabilities. Experience with MuleSoft, including supporting APIs, monitoring integrations, reviewing logs, and troubleshooting connectivity or data flow issues between Salesforce and external systems like Veeva. Support integrations between Salesforce and external platforms like Veeva with , MuleSoft as middleware. Monitoring jobs, performing initial issue triage, and escalating complex defects as needed. Assist in developing and maintaining configured solutions, Visualforce pages, and Lightning components within Service Cloud and Commerce Cloud. Participate in proof-of-concept activities and support exploration of emerging capabilities, including AI/ML use cases, under supervision. Resolve routine support tickets and defects, ensuring timely updates and communication with stakeholders. Work with cybersecurity and compliance teams to address identified vulnerabilities during code review and support required governance processes. Actively participate in Agile ceremonies (PI Planning, Sprint Planning, stand-ups) and provide updates on assigned tasks. Follow established best practices to ensure maintainability and scalability of solutions. Experience with Single sign on integration with platforms like Okta or Microsoft Entra and experience in configuring workflow using email notifications. Hands-on experience with electronic signatures preferred.