Associate IS Business Analyst

Career Category Engineering Job Description  Join Amgen’s Mission of Serving Patients   At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.   Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.   Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.   Associate IS Bus Sys Analyst   What you will do   Let’s do this. Let’s change the world. We are seeking a Senior Associate Business Analyst to partner with Operations stakeholders, Product Managers, Data Scientists, and Engineers to identify, define, and deliver Generative AI solutions that improve operational efficiency, decision-making, and user experiences. This role will drive requirements discovery, business process analysis, value realization, and product delivery for AI-powered capabilities across Operations functions.   Roles & responsibilities  Business Analysis  Partner with business stakeholders to understand processes, challenges, reporting needs, and business objectives.  Gather, analyze, document, and validate business, functional, data, and reporting requirements.  Facilitate stakeholder discussions, workshops, and requirements for gathering sessions.  Translate business needs into user stories, acceptance criteria, process flows, data requirements, and functional specifications.  Collaborate with Product Owners and delivery teams to prioritize requirements and support backlog refinement.  Identify opportunities for process improvement, automation, standardization, and efficiency gains.  Ensure alignment between business expectations and delivered solutions.  Support User Acceptance Testing, business validation, and defect triage.  Business Intelligence and Analytics  Design, develop, enhance, and maintain dashboards and reports using Tableau and/or Power BI.  Partner with stakeholders to define KPIs, metrics, scorecards, calculations, and reporting requirements.  Create intuitive visualizations that communicate business performance, trends, and operational insights.  Develop executive dashboards, operational reports, and analytical solutions for different stakeholder groups.  Perform data analysis to identify trends, risks, opportunities, and actionable business insights.  Ensure dashboard accuracy through data validation, reconciliation, and quality checks.