Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in continuous monitoring and troubleshooting to ensure smooth operation and minimal disruption. Your role requires a proactive approach to identifying potential problems before they impact business functions, collaborating with different teams to maintain system reliability and performance throughout the day. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to enhance system stability and efficiency. - Document and communicate findings and resolutions clearly to stakeholders. - Assist in the development and implementation of process improvements to prevent recurring issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Strong knowledge of network infrastructure components and protocols. - Experience in monitoring and managing enterprise-level network environments. - Ability to analyze and troubleshoot complex network issues effectively. - Familiarity with incident management and problem resolution methodologies. - Excellent communication skills to coordinate with technical and non-technical teams. Additional Information: - The candidate should have minimum 2 years of experience in Enterprise Network Operations. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.