Analyst 3 - Billing Operations & Solutions

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Access Control Analyst supports enterprise access provisioning across billing, customer care, and operational platforms to help ensure employees and business partners have accurate, timely, and appropriate system access. The role supports access requests, provisioning workflows, approvals, exception management, operational controls, and compliance requirements while partnering across business and technology teams to deliver consistent and reliable access experience. As an experienced professional 3, this role independently manages complex access requirements and operational issues, identifies opportunities to strengthen controls and processes, and develops solutions to recurring or higher-impact challenges. The role serves as a knowledgeable resource to partners and contributes to cross-functional initiatives, automation, and continuous improvement. Job Description Core Responsibilities: Supports and improves control-access provisioning across billing, customer care, commerce, PII, and operational platforms.  Independently analyzes complex access requests, business requirements, approval standards, and system dependencies.  Supports joiner, mover, and leaver processes by validating access against job status, job code, organizational assignment, and approved configurations.  Reviews automated provisioning outcomes and resolve records requiring manual processing or exception handling.  Analyzes job-code, location, division, and business information to determine appropriate provisioning actions.  Validates access assignments against approved role-based, job-code-based, and documented access standards.  Investigates complex provisioning fallout, access discrepancies, and recurring exceptions; identifies contributing conditions and coordinates resolution.  Identifies recurring issues and recommends configuration, process, documentation, training, control, or automation improvements.  Applies access-control requirements and approval standards and escalates potential control gaps or significant risk conditions.  Supports audit, access-review, control-testing, and compliance activities with complete and timely evidence.  Maintains accurate records of requests, approvals, provisioning decisions, exceptions, and remediation activities.