Technical Lead, IT Infrastructure

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.  What You’ll Do Participates in or leads IT Infrastructure projects. Provides day-to-day management of all infrastructure components, including but not limited to Servers, Storage Systems, Network Infrastructure, and Security Applications. Maintain and develop data center architecture to keep pace with business performance requirements. Creates and maintains supporting documentation, including but not limited to Infrastructure diagrams, Data Flow Diagrams, Build/Configuration, Disaster Recovery Plans, and IT policies and procedures. Coordinate with key stakeholders to identify future needs and requirements & develop future state architecture. Translate business needs into technology requirements and define infrastructure standards and principles. Provide level 3 technical expertise for projects and issues related to server infrastructure. Ensure the security of information technology assets, data, network access, and backup systems, and implement monitoring and alerting systems to verify the security of internal and external systems. Strives to streamline processes and continuously improve team efficiency and how we provide service to our internal customers. Provide input and assistance to the management team on information technology strategies and software considerations. Special Conditions: Some evening and weekend work will be required (as required). Ability to provide 24-hour on-call and on-site emergency support (as required). Experience You’ll Bring • University Degree or Diploma in Computer Science, Information Technology, Computer Networking, Engineering, or related technical field. • 6+ years of experience in design, administration, management, and configuration of enterprise server and network infrastructure in a multi-domain environment, including at least 2 years leading or mentoring a technical team. • Demonstrated experience leading distributed or regional technical teams, with a track record of improving delivery throughput, quality, and consistency. • In-depth knowledge of Windows desktop and server operating systems, client/server software and hardware, virtual operating environments, and network infrastructure technologies. • Strong hands-on expertise across the infrastructure stack including Windows Server, Active Directory (ADDS, ADCS), DNS, DHCP, NPS, Sites and Services, Failover Clustering, and RDS. • Experience and knowledge of Linux server administration and related services. • Experience with virtualization platforms including Microsoft Hyper-V and/or VMware.