Store Manager -JIO World Drive BKC

Swarovski · Mumbai, Jio World Drive, IND, India

Mumbai, Jio World Drive, IND, India3–4 yearsPosted 24 Oct 2026Last checked 14 Nov 2026

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About the role

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.  Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.   As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day. About the job Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service  Build strong customer relationships and promote loyalty programs  Recruit, onboard, and coach talent, securing succession plans  Set and manage individual and team targets, proactively assessing performance  Oversee store operations: inventory, cash handling, loss prevention, and compliance  Ensure implementation of all Swarovski policies, procedures, and standards  About you 6 years or more of experience in a multicultural retail environment, within luxury fashion, cosmetics, or lifestyle brands. 3–4 years of leadership and coaching experience. Excellent leadership, coaching, and team development skills  Digital proficiency and strong operational know-how  A winning personality to easily establish a trustful relationship and empower others  Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset English skills  What We Offer  You can expect a range of benefits, including:  Recognition awards that celebrate your achievements  Exclusive employee discounts on Swarovski products  Paid volunteering leave to support causes you care about  A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters  Comprehensive product, personal and leadership skills training to help you grow   Opportunities for career development Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.  About Swarovski  Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.  Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

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