Staff enterprise Application Engineer - Web Apps

Job Description Summary GE is building operations teams focused on performance and availability of Compute and Network infrastructure consumed by all business segments. These teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences. Job Description Roles and Responsibilities In this role, you will: • Available to quickly respond and resolve critical service outages severely impacting consumers • Establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria • Develop automated solutions to address potential problems before they result in a service interruption • Provide impact assessment and mitigation plan for changes going into the production environment • Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise • Develop availability measures that align with consumer experience to accurately assess the usability of crucial services • Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages • Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages • Analyze failure points in services to model risk level and resolution steps if failure occurs. Assist in driving architecture enhancements into system to mitigate potential failure points • Programmatically monitor for and remediate configuration drift of critical devices • Develop response plans to potential failure points and evaluate effectiveness during planned tests • Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture • Provide technical coaching and direction to more junior teammates Education Qualification For roles outside USA: Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with advanced experience. For roles in USA:Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum years of experience 8 years Desired Characteristics• Demonstrated experience scripting or developing software and services for the cloud Ruby, Python, Go, Java, Node.js, .NET, etc. • Obsessive about uptime, availability and reliability while being proactive about everything • Strong understanding of cloud computing, including security, usage scenarios, and infrastructure basics • Excellent knowledge of common operating systems (Unix/Linux, Windows) • Extensive knowledge of network protocols (TCP/IP, SNMP, FTP, syslog, TFTP, etc.)