Sr. Product Manager - B2C and Events

ABOUT US HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. OUR PEOPLE With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. OUR IMPACT Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We're proud to be a part of that. ABOUT THE TEAM The B2C/Creators Product team at HighLevel is focused on building and scaling a world-class learning experience for our customers and their audiences. The platform currently serves over 1.1 million monthly active users, making it one of HighLevel's most widely adopted products. This role offers a unique opportunity to operate at scale while solving B2C-style learner experience problems within a B2B2C product ecosystem. Events is one of the newest products in HighLevel's Memberships suite, currently in beta and being built from the ground up. It gives our customers a native way to create, publish and sell events — in-person, online and hybrid — with ticketing, RSVPs, paid and free registration, and attendee management, sitting directly alongside the contacts, communities, courses, credentials and automations they already run their business on. Organizers build and run their events from the Memberships admin; attendees live the whole thing inside Client Portal, next to the courses, communities and credentials they already sign in for. WHAT YOU'LL DO Own and Shape the B2C & Events Roadmap Partner with product leadership to help shape and execute the roadmap for HighLevel's B2C platform, serving 1.1M+ monthly active learners, with a focus on engagement, completion, and retention in a B2B2C environment. Close the Table-Stakes Gap, Then Go Past It – Know the category cold.