Sr. Process Associate

About Invesco As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.  Our benefit policy includes but not limited to:  Competitive Compensation  Flexible, Hybrid Work  30 days’ Annual Leave + Public Holidays  Life Insurance  Retirement Planning  Group Personal Accident Insurance  Medical Insurance for Employee and Family  Annual Health Check-up  26 weeks Maternity Leave  Paternal Leave  Adoption Leave  Near site Childcare Facility  Employee Assistance Program  Study Support  Employee Stock Purchase Plan  ESG Commitments and Goals  Business Resource Groups  Career Development Programs  Mentoring Programs  Invesco Cares  Job Description · Handle and resolve vendor and internal queries related to Invoice status Payment status / delays Missing or duplicate invoices Vendor setup / updates · Respond via ServiceNow tickets, emails, or workflow tools · Ensure queries are resolved within defined SLAs and TATs · Monitor payment status and respond to queries · Adhere to SOX controls and internal policies · Route requests to appropriate AP teams (Invoice Processing, Payments, Vendor Maintenance) · Follow up with processors to ensure timely closure of tickets · Update users on status and provide clear communication · Prepare and execute payment runs(Wires/ACH/EFT/CHECKS) · Monitor payment status and resolve (Failed payments/Rejections) · Investigate and resolve issues such as (Delayed / missed payments/ Incorrect invoice processing/ Bank or payment failures) · Support month-end close activities · Drive process improvements and automation initiatives · Maintain professional and customer-focused communication · Coordinate with AP processors, treasury, or business teams for resolution · Escalate critical / high-impact issues (e.g., urgent payments, vendor escalation) · End to End knowledge of P2P Experience - 4+ years in Accounts Payable (Invoice Processing & Payments) Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.  Grow Your Career with Us