ServiceNow Administrator

About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP. Job Description ServiceNow Administrator responsible for configuring, administering, and supporting the ServiceNow platform across ITSM modules including Incident, Problem, Change, CMDB, and Asset Management. Manage user administration, integrations, data migrations, deployments, and platform upgrades while monitoring system performance, resolving incidents, and partnering with business teams to drive process automation and continuous service improvements. Key Responsibilities Technical Expertise: Experienced in User Administration, User Interface Level Integration & MID Server Integration Knowledge of Import Sets for data loading from external file or database to the service-now.com Continuously monitor application performance and vendor recommended patches & upgrades. Partner with the business on exploring new opportunities to automate the operations processes. Experience on ITIL Process consulting and/or implementation. Experience on following ServiceNow modules – Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS Experience on basic Java scripting. Experience in handling service now incident and request queue. Experience in clone & deployment in ServiceNow. Experience in documentation and review activities. Experience in complex data migration. Required Qualifications Bachelor's degree or equivalent work experience with 2+ years of experience as an operations engineer 1.5 - 4 years of configuration and administration experience in an enterprise environment Development/Operations/Administration experience with ServiceNow platform. ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset). ServiceNow Certified Application Admin Location: Noida (preferred) /Gurugram Timings:   2 PM till 10:30 PM Cab Facility provided: Yes. In-Office Collaboration We are a client-centric, relationship-based business.