Senior Software Developer - ServiceNow

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. Position Summary: At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology.  We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care.  The ServiceNow Senior Developer is responsible for the design, development, and implementation of complex ServiceNow solutions. This includes working with business stakeholders to understand their needs and to develop solutions that meet those needs. The ServiceNow Developer will also be responsible for maintaining and enhancing existing ServiceNow applications, as well as troubleshooting and resolving any issues that arise. If you want an exciting and rewarding career that is meaningful, consider joining our diverse team! Key Responsibilities Design, architect, develop, and implement complex ServiceNow solutions. Collaborate with business stakeholders to understand their requirements and develop solutions that address their business needs. Maintain and enhance existing ServiceNow applications. Troubleshoot and resolve ServiceNow-related issues. Stay up to date with the latest ServiceNow features and functionality. Mentor and train junior ServiceNow developers to enhance their technical skills. Contribute to the development and implementation of ServiceNow development standards and best practices. Collaborate with business analysts to identify, analyze, and document business processes that can be automated using ServiceNow. Work with IT Operations engineers to integrate ServiceNow with other IT systems, such as monitoring and ticketing systems. Apply a user experience-focused approach when designing, developing, and deploying customer-centric solutions. Participate in Agile planning ceremonies to define and prioritize ServiceNow tasks for upcoming sprints. Develop and test ServiceNow solutions in accordance with Agile methodologies. Deploy and support ServiceNow solutions in production environments. Monitor ServiceNow performance and troubleshoot issues to ensure optimal system functionality.