Senior Salesforce Developer

Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we’re developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team, you’ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron’s collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future. We are looking for a skilled Salesforce Developer with 4–5 years of hands-on experience to join our team and help build, enhance, and scale our Service Cloud ecosystem. This role requires a developer who is not only technically strong but also comfortable working directly with business stakeholders — translating requirements into robust, scalable Salesforce solutions. A key focus of this role will be designing and implementing Salesforce Service Cloud and Agentforce Service Agent solutions, so prior production experience (minimum 1 year) building and deploying Agentforce Service Agents is essential. Key Responsibilities Design, develop, test, and deploy customized solutions on the Salesforce platform with a primary focus on Service Cloud Build, configure, and deploy Agentforce Service Agent solutions — topics, actions, prompt templates, and grounding — to automate and enhance customer service workflows Develop Apex classes, triggers, Lightning Web Components (LWC), Flows, and integrations to support business requirements Collaborate with business stakeholders, product owners, and BA to gather requirements and translate them into technical designs Participate in solution design discussions, providing recommendations on best practices and scalable architecture Troubleshoot, debug, and optimize existing Service Cloud and Agentforce implementations Ensure code quality through unit testing, code reviews, and adherence to Salesforce development best practices (Design Pattern principles, bulkification, governor limit management) Support integrations between Salesforce and third-party systems (REST/SOAP APIs, middleware) Stay current with Salesforce releases and proactively recommend adoption of new features, especially within the Agentforce and Data Cloud ecosystem Document technical designs, configurations, and processes for knowledge sharing Must-Have Skills 4–5 years of overall Salesforce development experience Strong, demonstrable expertise in Service Cloud (Case Management, Omni-Channel, Knowledge, Email-to-Case, CTI integrations, Entitlements/SLAs) and experience cloud