Senior process associate TMS

Job Family: GIC Process (India) Travel Required: None Clearance Required: None What You Will Do: Review and disposition TM alerts (Level 1 / Level 2 as assigned) within agreed SLAs and quality standards. Conduct end-to-end investigations: analyse customer profile, KYC/KYB information, expected vs. actual activity, counterparties, geographies, products and channels. Identify red flags and map activity to relevant money laundering, terrorist financing, fraud and sanctions-evasion typologies. Perform open-source and adverse media research, and use blockchain analytics tools (for crypto clients) to trace fund flows, wallet exposure and counterparty risk. Write clear, concise, evidence-based case narratives and alert rationales that stand up to QA, client and regulatory review. Escalate suspicious cases and prepare SAR/STR narratives or recommendations as per client procedures. Apply client-specific policies, risk appetite, thresholds and playbooks consistently. Flag scenario/rule performance observations (false-positive patterns, coverage gaps, emerging typologies) to the team lead for tuning feedback. Meet productivity, accuracy and turnaround targets; participate in QA reviews and act on feedback. Maintain confidentiality and adhere to data-protection, information-security and audit requirements. Contribute to knowledge sharing, team training and continuous process improvement. What You Will Need: Review and disposition TM alerts (Level 1 / Level 2 as assigned) within agreed SLAs and quality standards. Conduct end-to-end investigations: analyse customer profile, KYC/KYB information, expected vs. actual activity, counterparties, geographies, products and channels. Identify red flags and map activity to relevant money laundering, terrorist financing, fraud and sanctions-evasion typologies. Perform open-source and adverse media research, and use blockchain analytics tools (for crypto clients) to trace fund flows, wallet exposure and counterparty risk. Write clear, concise, evidence-based case narratives and alert rationales that stand up to QA, client and regulatory review. Escalate suspicious cases and prepare SAR/STR narratives or recommendations as per client procedures. Apply client-specific policies, risk appetite, thresholds and playbooks consistently. Flag scenario/rule performance observations (false-positive patterns, coverage gaps, emerging typologies) to the team lead for tuning feedback. Meet productivity, accuracy and turnaround targets; participate in QA reviews and act on feedback. Maintain confidentiality and adhere to data-protection, information-security and audit requirements. Contribute to knowledge sharing, team training and continuous process improvement. Required Qualifications and Experience 2–3 years of experience in transaction monitoring, AML alert investigation or financial crime operations in a bank, fintech, VASP/crypto exchange, or AML managed-services environment.