Senior Process Associate

Job Family: GIC Process (India) Travel Required: None Clearance Required: None What You Will Do: ·       Review and investigate AML Transaction Monitoring alerts at an L2 level. ·       Analyze customer profiles, transactional activity, and risk indicators to detect suspicious behavior. ·       Identify red flags and determine whether cases require closure or escalation. ·       Prepare strong investigation narratives and SAR-supporting documentation. ·       Work on complex cases involving unusual transaction patterns, high-risk customers, jurisdictions, counterparties, and financial crime indicators. ·       Ensure all investigations are completed accurately, timely, and in line with client procedures. ·       Maintain high-quality documentation suitable for audit, compliance, and regulatory review. ·       Collaborate with internal QA, team leads, and client compliance teams for case calibration and process alignment. ·       Collaborate with team leads, quality reviewers, compliance teams, and client stakeholders. ·       Participate in calibration sessions, process discussions, and knowledge-sharing forums. ·       Support process improvements by identifying recurring alert trends, documentation gaps, or control weaknesses. ·       Meet defined operational targets including productivity, quality, SLA adherence, and attendance expectations. What You Will Need: ·       2 to 6 years of prior experience in AML Transaction Monitoring, TMS alert review, financial crime investigations, or compliance operations. ·       Hands-on experience reviewing Transaction Monitoring System alerts and conducting investigation-based case reviews. ·       Prior exposure to L2 investigations, escalation decisioning, and suspicious activity identification. ·       Working knowledge of SAR / STR escalation requirements and suspicious activity narrative preparation. ·       Strong understanding of AML red flags, transaction typologies, customer risk indicators, and financial crime patterns. ·       Experience working with customer KYC/CDD/EDD information as part of investigations. ·       Ability to review large volumes of transactional data and identify unusual or suspicious patterns. ·       Strong written communication skills with the ability to prepare clear, concise, and evidence-based investigation narratives. ·       Good analytical thinking, attention to detail, and decision-making ability. ·       Ability to meet productivity, quality, and SLA requirements in a fast-paced compliance operations environment. ·       Willingness to work in rotational shifts or client-aligned schedules, if required. What Would Be Nice To Have: ·       Experience in fintech, payments, crypto, digital assets, banking, or global financial services environments. ·       Prior experience with crypto transaction monitoring, blockchain investigation tools, wallet screening, or virtual asset risk reviews, will be a added consideration/advantage