Senior Learning Programme Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to VP,Learning ,as a Senior Learning Programme Manager, you will be responsible for leading, operating, and continuously improving a training and readiness programme supporting over 1,000 resources globally for our Technology client. The programme is evolving and scaling at speed, requiring strong operational leadership, strategic thinking, and the ability to influence across a highly matrixed organization. The Learning Programme Manager partners closely with a Learning Director based in South Africa but owns day-to-day programme operations independently.

Please note this is a 9-month fixed-term contract.- Looking for Immediate Joiners

Your primary responsibilities will include:

- Owning end-to-end operational delivery of the training and readiness programme across multiple, interdependent workstreams, setting priorities and ensuring delivery against them

- Leading onboarding and readiness experiences for programme participants, keeping them consistent, high quality, and scalable as the programme grows and changes

- Leading and facilitating cross-functional meetings, including global forums and steering-style discussions, and making sure they end in clear decisions and follow-through

- Presenting regular programme updates, insights, and risks to senior stakeholders and the Learning Director, translating day-to-day detail into a clear narrative

- Running training refresh cycles, managing the knock-on effects when processes, tools, or requirements change

- Owning quarterly content governance cycles, keeping materials accurate, compliant, and aligned to evolving business needs

- Managing intake, prioritisation, tracking, and delivery of training and readiness requests, and balancing competing priorities at scale

- Maintaining and improving operational trackers, governance logs, and programme documentation as the programme evolves

- Monitoring programme health metrics and turning them into insight, spotting trends in training completion, readiness, and risk areas

- Spotting programme risks early, assessing them, and escalating with clear context and a recommendation rather than just a flag