Senior Director, Commercial Engineering & CBIT Hyderabad Technology Centre Lead

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. Senior Director, Commercial Engineering & CBIT Hyderabad Technology Centre Lead Job Profile The Senior Director, Commercial Engineering & CBIT Hyderabad Technology Centre Lead, leads the broader Commercialization engineering organization and serves as the senior technology leader for the Commercialization BI&T teams in Hyderabad. This leader is accountable for the engineering outcomes of teams building the technology that supports commercial operations, including field engagement, customer experience, marketing, market access, medical, analytics, data and AI. The role sets the engineering strategy, builds strong engineering capabilities and ensures products and platforms are delivered securely, reliably and at enterprise scale. The Senior Director will develop Hyderabad into a strategic engineering hub with end-to-end ownership of global commercial platforms and capabilities. This is a true technology leadership role, requiring strong technical credibility, sound architectural judgement and proven experience leading global engineering organizations. Key Responsibilities Own the engineering strategy and operating model across Commercialization BI&T, including software, platform, integration, data, cloud and AI engineering. Lead the broader engineering organization and hold engineering leaders accountable for delivery, quality, security, reliability, cost and business outcomes. Build scalable technology capabilities that support pharmaceutical commercial functions, including sales, field medical, marketing, market access, customer engagement and commercial analytics. Ensure engineering teams understand commercial business processes and translate product priorities into reliable, intuitive and production-ready solutions. Set the technical direction for core commercial platforms and ensure solutions are reusable, interoperable and aligned with enterprise architecture. Provide engineering leadership across platforms such as Veeva Vault CRM, Salesforce, Adobe Experience Cloud, Databricks, cloud services and enterprise integration platforms. Build the engineering capabilities required to support CRM, omnichannel engagement, customer data, content management, consent, orchestration, analytics and field-facing applications. Lead the development of AI-enabled commercial capabilities, including field enablement, customer engagement, intelligent orchestration, decision support and marketing automation.