Senior Content Manager

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Marketing team at Tide works across multiple markets to drive member acquisition and growth. The team collaborates closely with Product, Engineering, SEO, Design, Legal and other business functions to deliver and optimise digital experiences across Tide's marketing websites. ABOUT THE ROLE: We are looking for a Senior Content Manager with expertise in Contentful CMS (or similar platforms like Drupal/WordPress) to manage website content operations across multiple geographies. This is a hands-on role spanning CMS management, end-to-end website publishing, and continuous process improvement. You will work closely with Marketing, SEO, Legal, Product, Design and Engineering teams to deliver web experiences, drive CMS enhancements, support website migrations and localisation, and manage marketing technology integrations. WHAT WE ARE LOOKING FOR: We’re hiring a Senior Website Content Manager to own how Tide’s website content is built, published and improved across markets. You’ll combine hands-on Contentful expertise with strong project management and stakeholder skills, running day-to-day publishing while making the CMS and workflows better over time. Responsibilities Own Tide’s Contentful CMS and the end-to-end publishing process across markets: intake, scoping, prioritisation, build, QA and go-live. Build and maintain pages using existing content models, components and templates, translating Figma designs and business requirements into live pages. Manage content structures, assets, references, environments and localisation workflows. Run the request pipeline in Jira, balancing campaigns, product launches, SEO work, regulatory updates and BAU, and communicating timelines and dependencies clearly. Act as the main CMS contact for Marketing, SEO, Product, Engineering, Design and Legal, and work with Product and Engineering on new capabilities, bugs and enhancements.