Quality Assurance

Role: Quality Assurance Location: Sricity Full/ Part-time: Full time About Carrier  Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the centre of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.  About the role: The Quality Assurance role will lead end-to-end quality management across the HVAC product portfolio, including air-cooled chillers, data center chillers, water-cooled chillers, centrifugal chillers, scroll chillers, light commercial air conditioners, cassette units, ducted ACs, and VRF systems. The role is responsible for supplier quality, in-house process quality, field quality, laboratory testing, customer witness testing, certification, and continuous improvement. The position will work closely with Engineering, Manufacturing, Procurement, Sourcing, and the AME Quality team to ensure compliance with quality standards, customer requirements, and product performance expectations. JOB RESPONSIBILITY:  A. End-to-End Quality Management Lead overall quality assurance and quality control across all HVAC product lines. Establish and maintain quality standards, inspection procedures, process controls, and quality management systems. Drive defect prevention, root-cause analysis, corrective and preventive actions, and continuous quality improvement. Monitor quality performance and ensure compliance with internal standards, customer requirements, and applicable regulations. B. Supplier Quality Work closely with Procurement, Sourcing, and Supplier Quality teams to improve supplier quality and component reliability. Drive supplier audits, incoming material quality controls, corrective actions, and supplier performance reviews. Resolve supplier-related quality issues affecting production and customer delivery. Support supplier development, localization, and qualification of alternate sources. C. In-House Process Quality Ensure quality controls are implemented throughout manufacturing, assembly, inspection, and final product release. Monitor process defects, first-pass yield, rework, scrap, and recurring quality issues. Establish quality checkpoints, standard work, inspection plans, and process validation requirements. Collaborate with Production and Engineering teams to eliminate defects and improve manufacturing process capability. D. Field Quality and Customer Complaints