QMS Lead

ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.  Further information at ZEISS India. The QMS Manager is responsible for establishing, implementing, maintaining and continually improving the Quality Management System across the organization. The role will ensure that the company's QMS is compliant with applicable standards, customer requirements and internal procedures, and that all processes are effectively documented, controlled, monitored and improved. The position will focus specifically on QMS governance, documentation, audits, CAPA, risk management, change control, management review and continual improvement. Key Responsibilities A. QMS Development & Maintenance Develop, implement and maintain the company's Quality Management System. Establish and maintain the Quality Manual, Quality Policy, procedures, SOPs, work instructions and QMS formats. Ensure QMS processes are implemented consistently across all applicable departments. Periodically review the QMS for effectiveness and suitability. Identify gaps in the existing system and implement improvements. Ensure the QMS remains aligned with business and customer requirements. B. Document Control Establish and maintain an effective document-control system. Control creation, review, approval, revision and distribution of QMS documents. Ensure only current and approved documents are available at points of use. Control obsolete documents and maintain revision history. Maintain the master list of controlled documents. Ensure proper control and retention of quality records. Define document and record retention requirements. Monitor compliance with document-control procedures. C. Internal Audit Prepare and maintain the annual internal audit program. Develop audit schedules based on process importance, risk and previous audit results. Conduct and/or coordinate internal QMS audits. Ensure auditors are appropriately trained and independent where required. Prepare audit reports and communicate audit findings. Monitor corrective actions arising from internal audits. Verify effectiveness of actions before closure. Maintain complete internal-audit records. D. External & Certification Audits Act as the primary QMS coordinator for certification and surveillance audits. Coordinate customer and third-party QMS audits. Prepare the organization for external audits. Ensure required QMS documents and records are readily available. Coordinate responses to audit findings. Track corrective-action commitments and closure. Maintain audit history and certification records.