Purchasing Analyst



Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. 

The Purchasing Analyst is the regional executor for standard PR-to-PO activities, focused on accuracy, throughput, and audit-ready documentation. The role validates requests, applies guided buying and catalog usage, converts PRs to POs, and maintains queue hygiene and SLA discipline. It resolves basic exceptions and escalates non-standard or higher-risk cases per the team's triage model.  The Analyst collaborates with requestors, approvers, Finance departments, and contributes to data quality and continuous improvement by flagging recurring issues and proposing checklist updates. Role Responsibilities Execute end-to-end PR-to-PO for standard catalog and contract-backed requests; validate coding, approvals, budgets, and supplier eligibility; ensure complete documentation per SOP. Maintain queue hygiene: triage intake, prioritize to meet SLAs, keep statuses current, and communicate clearly with requestors/approvers on requirements and ETAs. Convert PRs to POs accurately; structure PO lines to match catalog or simple contract/SOW terms; process basic change orders and receipts updates. Resolve common exceptions (pricing mismatches, missing information, simple approval routing issues, straightforward receipt discrepancies); escalate non-standard or higher-risk cases to Senior Purchasing Analyst or Purchasing Specialist with clear case notes. Coordinate VMD and AP to correct basic reference data that affects order accuracy and 3-way match (supplier records, item/price data, coding). Verify catalog/content accuracy (items, prices, preferred supplier alignment); flag issues and propose corrections to P2P Purchasing Specialists; promote guided buying and catalog adoption. Support operational readiness for new awards by validating simple contract-to-PO linkage (basic releases/line structures), checking content availability, and testing transaction flows as directed. Keep accurate, audit-ready records (approvals, communications, attachments) per SOP and retention policies; follow documentation checklists consistently.