Japanese Bilingual Office Support – Senior Analyst

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Job Profile Required Experience and Skills Business-level Japanese proficiency: JLPT N2 or above (N1 preferred), with strong Speaking & Listening as well as Reading & Writing skills, including KANJI, sufficient for a professional business environment. Professional experience working in Japanese, including business conversations, participation in meetings, and preparation of business documents such as reports, meeting minutes, and emails. Professional experience at the Senior Analyst to Manager level, with the ability to work independently, proactively identify issues and required actions, and drive tasks forward without waiting for detailed instructions. Ability to act as a Bridge/Liaison between Japan-based stakeholders and India-based technology teams. The role requires more than direct translation: the candidate must understand the context, objectives, priorities, and expected outcomes behind requests and communicate them in a way that enables the India team to understand and act appropriately. Ability to clarify ambiguous requirements and expectations by asking appropriate questions rather than making assumptions and proactively resolve communication or understanding gaps between Japan and India. Strong willingness and ability to learn technology, systems, and software development processes relevant to the role. Prior IT or technology experience is preferred but not mandatory. Strong ownership and execution skills, with the ability to clarify Action Items, Owners, and Due Dates, take necessary actions well in advance, proactively follow up with stakeholders, and drive actions through to closure. Ability to identify potential issues, delays, and communication gaps at an early stage, involve relevant stakeholders proactively, and escalate appropriately when necessary. Ability to understand differences between Japanese and Indian communication styles, decision-making processes, expectations regarding quality and timelines, and business practices, and flexibly adjust the approach while respecting the context and intent of both sides.