IT Manager

Position: IT Manager Location: Mumbai, India About LRN: LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance. Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage. About the role: We are seeking a skilled, accountable, and proactive IT Manager / Systems Administration Team Lead to join our Corporate IT team.This role will be responsible for leading IT operations, managing and maintaining core infrastructure, ensuring reliable end-user support, and driving disciplined execution across systems, services, and support processes. The ideal candidate will combine strong hands-on technical administration experience with clear ownership, proactive communication, team leadership, and a continuous improvement mindset have hands-on experience in system administration and expertise in managing modern IT tools and platforms. Requirements What you'll do: Manage and maintain Active Directory (AD), including user provisioning, access management, and group administration. Configure, monitor, and maintain Windows Server 2016 and 2019 environments. Technically skilled Administer Office 365, including Exchange Online, SharePoint, and Teams, ensuring optimal functionality and security. Act as a SharePoint Admin, managing site collections, permissions, storage allocation, automated archiving and workflows to enhance collaboration. Act as an Intune Admin, managing device deployments, app deployments, device configuration deployments, and troubleshooting. Lead hardware and software support for end users, including procurement, deployment, maintenance, and troubleshooting. Partner closely with the People Operations team to support user onboarding, offboarding, and employee lifecycle management. Provide administrative support for Teams and Zoom platforms, ensuring reliable communication services. Oversee identity and access management using Entra ID (Azure Active Directory) and Okta, including MFA and SSO configurations. Experience with AWS and Palo Alto firewall configuration, administration, and troubleshooting.