HR Service Delivery New Associate
Accenture · Navi Mumbai, India
Free account: apply link, HR contact and an AI-written cold email
Accenture · Navi Mumbai, India
Free account: apply link, HR contact and an AI-written cold email
Skill required: Workforce Data Admin - Employee Data Process Design Designation: HR Service Delivery New Associate Qualifications:Any Graduation Years of Experience:0 - 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services refer to the support andRead, understand, and analyze client processes as per business rules. • Process employee tickets and service requests related exit process for resignations, terminations, and retirements, policy queries via HR systems and ticketing platforms (e.g., Workday, ServiceNow) • Support the payroll to process final settlements, full and final calculations, and statutory dues. Validate notice period buyout, leave encashment, and deductions per policy. • Address queries from exiting employees regarding exit formalities and documentation. • Ensure a smooth and professional offboarding experience. • Maintain accurate and up-to-date HR records, including exit admin structures • Execute the process accurately and timely as a hands-on processor. • Escalate issues and seek advice when faced with complex issues/problems • Ensure LWI’s are followed and updated regularly and train the team members on process updates. • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. • Must be able to propose process improvement ideas which can reduce time, improve accuracy or enhance controls • Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. • Always demonstrate the highest level of customer service. • Pay close attention to detail and follow through to resolve any outstanding issues. • Goes beyond immediate requests and activities to ensure both own and related tasks are completed. What are we looking for? Written and verbal communicationEducation: B.E./B. Tech/B. Sc/M.
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