HR Benefits Senior Analyst
Citi · Mumbai Maharashtra India
Free account: apply link, HR contact and an AI-written cold email
Citi · Mumbai Maharashtra India
Free account: apply link, HR contact and an AI-written cold email
We are looking for a Senior Analyst to join our HR Benefits Operations team. In this role, you will manage retirement benefits, trust accounting, compliance audits, and regional APAC transitions. Key Operating Context (Downstream Payroll Interface): Most benefit operations are downstream processes that depend directly on monthly payroll output. Individual will work closely every day with the Global Payroll Services team to match deduction files, meet strict cut-off schedules, and ensure accurate benefit remittances and settlements. Roles and Responsibilities Regional APAC Projects & Process Transitions Work with regional leaders and local country teams in China, Japan, South Korea, Indonesia, and Taiwan to map retirement, pension funding, payment processes and Lead the transition (migration) of corporate and statutory benefit tasks from local payroll teams into the centralized Benefits Operations team. Write and update clear Standard Operating Procedures (SOPs) and Operating Procedure Manuals (OPMs) to ensure audit readiness across all APAC markets. Review monthly accounting entries, cost accruals, and expense reclassifications. Review invoices for benefit vendors and service partners on time. Complete monthly and quarterly General Ledger (GL) and FullKey balance sheet sign-offs/attestations with full audit trails. India Key Processes Downstream Payroll Interface & Reconciliations Work closely with the Payroll team each month to receive, match, and validate employee deduction files. Perform two-way reconciliations between payroll reports and benefit records before any money is paid out. Review and correct data differences caused by salary revisions, arrears, new joiners, exits, and unpaid leaves. Provident Fund (In House Trust and EPFO Trust) Maintain the master database for PF for Citibank in House PF Trust Review and approve monthly PF settlement claims, transfer requests, and death claims. Reconcile annual PF accounts and ensure yearly member account slips are generated and sent to employees. Ensure all new joiners complete Form 11 declarations and KYC verification. Checking of monthly Electronic Challan cum Return (ECR) files and complete statutory PF payments on the EPFO portal within government deadlines. Gratuity Track the solvency and balance of the Gratuity fund to make sure liabilities are fully funded. Coordinate required policy funding and premium payments with fund managers (such as LIC) with complete payment records. Review and approve monthly employee gratuity settlement calculations and disbursements upon exit or retirement. Work to automate and update internal gratuity calculation sheets and liability models. Superannuation & Management Pension Maintain the Superannuation member master file, tracking active members, voluntary contributions, deferrals, and exit payouts. Manage monthly calculations for retired staff pension, annual indexation/pension increases, and arrears.
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