Founder’s Office: Revenue Operations & Systems (RevOps)

About Enterpret As the world moves to AI native applications, one element matters more than anything: the data. At Enterpret, we are unlocking the most impactful dataset for businesses, customer feedback. We centralize feedback across every source, like Twitter, Salesforce, Zendesk, Slack, Intercom, community forums, surveys, and Gong calls, into a single knowledge graph. On top of it we build an adaptive taxonomy for each customer and an agent platform that lets teams query, monitor, and act on customer intelligence wherever they work, whether that's inside Enterpret, in Slack, or in their own AI tools through our MCP server. Our customers include companies like Canva, Harvey, Zapier, WisprFlow, ElevenLabs, OpenRouter, Western Union, and several other Product Led Growth decacorns and F500 companies. About the role Enterpret is looking for a sharp, data-driven operator to drive high-impact strategic and operational initiatives across the company, with a primary focus on revenue operations and business systems. As a member of our BizOps team reporting to the Chief of Staff to the Co-Founder, whose portfolio spans Business Operations and Product Operations, you will operate at the intersection of operations, finance, and GTM as a trusted problem solver and thought partner to teams across the business. This is a hands-on, high-autonomy role for an experienced individual contributor who enjoys solving hard problems and building systems that work. You will understand priorities, recommend solutions and take work from an unclear starting point to a working result. You will own and improve the workflows that connect our Sales, Marketing and Customer Success teams. This includes how leads reach the right person, how opportunities move through the pipeline, how teams use reliable data and how approved commercial terms flow into operational systems. We use AI as part of how we work. We want someone who can use it to learn, analyse, build and automate, while staying accountable for accuracy and quality. Why this role You will have real ownership of revenue workflows and the autonomy to improve how they work. Working directly with the Chief of Staff and closely partnering with the Head of Revenue and CEO, you will shape the systems behind our revenue operations and see the impact of your work. What you will do Proactively identify problems in our revenue workflows, recommend what matters most and own improvements through to measurable results. Own and improve core revenue workflows, including lead routing, opportunity management, renewals and the handoffs between teams. Understand our CRM and connected systems well enough to find the cause of issues, fix them safely and prevent them from recurring. Keep revenue data reliable. Define metrics clearly, reconcile conflicting records and build reporting people can use to make decisions. Support pipeline reviews, forecasting and quarterly planning with accurate inputs, clear risks and useful recommendations.