Corporate Travel Coordinator | On-Site, Bangalore

This position is required to be on-site at our Bangalore office 3 days per week Optiv is seeking a customer-focused, detail-oriented Corporate Travel Consultant to join the Optiv Travel Department in India. This position supports Optiv employees across the organization by providing professional, timely, and cost-effective corporate travel services. The ideal candidate will have a minimum of five years of corporate travel experience, strong hands-on proficiency with Sabre GDS, and experience supporting travelers through SAP Concur Travel. This role is primarily responsible for daily travel reservations, ticketing, itinerary management, and traveler assistance. The successful candidate will demonstrate excellent customer service, strong attention to detail, and the ability to work independently while collaborating with the broader Optiv Travel Department. How you’ll make an impact Arrange domestic and international business travel for Optiv employees, including air, hotel, and ground transportation. Utilize Sabre GDS to book, modify, ticket, exchange, and refund airline reservations. Assist travelers with itinerary changes, cancellations, schedule disruptions, and other travel-related needs. Interpret airline fare rules, ticketing restrictions, and applicable travel policies. Monitor reservations and airline schedule changes to ensure timely traveler communication. Ensure accuracy of passenger information, travel itineraries, and reservation records. Support employees with urgent or time-sensitive travel requests. Utilize Sabre GDS for daily reservation and ticketing functions. Support SAP Concur Travel users with online booking questions, reservation issues, and basic troubleshooting. Maintain accurate traveler profiles and reservation documentation. Follow established quality-control, ticketing, and operational procedures. Identify technical or reservation-related issues and escalate when appropriate. Assist with travel process improvements and operational efficiencies Provide responsive, professional travel assistance to Optiv employees at all organizational levels. Communicate effectively through email, telephone, and Microsoft Teams. Resolve routine travel issues independently while escalating complex situations as needed. Clearly explain travel options, fare conditions, and company policy requirements. Demonstrate professionalism, discretion, and sound judgment when handling confidential traveler information. Maintain a positive, solutions-oriented approach during travel disruptions and high-volume periods. Collaborate with Optiv Travel Department team members to ensure consistent service delivery. Ensure effective communication and handoffs between shifts. Follow established corporate travel policies, preferred supplier agreements, and service standards. Assist with travel arrangements related to corporate meetings and events as needed. Participate in training and continuous improvement initiatives What we’re looking for